Enrollment

Benefits Enrollment

Call Center Enrollment | Benefits Confirmation Statements | Enrollment System Demo

Employers today have varying needs and preferences relating to the “best” way to conduct enrollments, and reach out to employees to communicate the value of their benefits package – with the overall objective of increasing employee satisfaction which helps to increase retention. Our enrollment services ranges from paper to paperless, from employee self-serve to personalized one-on-one consultations. We tailor our services to meet the needs of each individual employer.

Our flexible methods, expert counselors and technology resources ensure a positive experience for employers and employees alike. With both open enrollment for your existing employees and year-round capabilities to enroll new employees, we serve our clients as a partner for continuous improvement and sustainable results.

A One Stop Solution

Integrated enrollment options:
• Personalized one-on-one laptop enrollment meetings with professional counselors

• Online enrollments where employees can enroll themselves in a paperless environment

• Call center enrollments where professional benefit counselors are available to assist employees with their enrollment

• Online Enrollment with personalized one on one training and assistance. Using “Net Meeting” technology our call center team can help, train, and enroll employees.

• Multi-media group meetings

• Benefits Hotline to enroll

• Benefit confirmation statements

No matter the method, each employee experiences a one-to-one, education-focused session with a licensed benefit counselor — highly trained to answer the employee’s questions and capture benefit elections with no sales pressure.

"97% surveyed by Colonial Life say personal benefits counseling improved their
understanding of their benefits and that this type of communication is important.
This type of counseling also increases employee participation."

October 2011 • Benefits Selling

The following options are also available:

• Bi-lingual benefit counselors

• Flexible scheduling arrangements

• Daily reporting of activity vs. projections for client review